![]() * Recommend enhancements regarding product, application or documentation. * Assist in vendor contract negotiations. * Perform vendor product technical reviews compare competing vendor products develop recommendations for selected products. * Manage external hosting and application resources. * Work with project managers to develop appropriate vendor contract verbiage, service levels, equipment specifications, and project timelines. * Provide leadership and guidance to the support team. * Train help desk, technician, and junior systems engineering staff in troubleshooting, support, and escalation practices. * Assist workstation support resources with the development of a comprehensive desktop deployment, management, and support methodology. * Assist Network Engineering with the build and support of the LAN and WAN environments, including switches, routers, firewalls, load balancers, and VPN. * Develop and use methods to quickly build remote offices and relocate technical resources. * Assist in the design and development of secure physical facilities such as technology centers and telecommunication rooms. * Participate in development of enterprise security infrastructure including physical, operating system, and application level security domains. * Lead efforts to develop appropriate support models surrounding servers, storage, and networking equipment. * Enforce enterprise computing services infrastructure standards. * Assist in the development and communication of standard operating procedures. * Prepare documentation and provide project management on systems projects. * Deploy and maintain infrastructure to support business critical line-of-business applications. * Support and refine an international enterprise messaging system. * Deploy and maintain network-centric services - DNS, DHCP * Deploy and maintain infrastructure to support common services: file, print, application, database, web, fax, email. ![]() * Design, plan, budget, and manage successful technology implementations. * Troubleshoot system problems, create and maintain scripts. ![]() ![]() * Helps build the knowledge base of the overall team. * Works with NOC and operational teams to resolve any outage or project as required. * Manage small short term teams of Engineers and technicians in order to achieve project or operational goals. The IT Ops, Engineering & Support department or "IT" for short is responsible for possessing a detailed understanding of operations, architectural design and infrastructure and communicating the benefits of digitization of business to our function leaders. Must have ability to obtain a fire alarm license through the State of Nevada Fire Marshal Office. Must complete applicable BMS training and possess a State of Nevada Fire Alarm License or the ability to meet the requirement within 90 days of employment. Must have reliable transportation and be a minimum of 21 years of age.įlexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.Īny combination of education, training, or experience listed that provides the required knowledge, skills, and abilities. Must possess a basic understanding of electrical equipment and/or must possess a basic understanding of mechanical equipment.Ībility to climb ladders and operate lift equipment.Ĭompetent computer skills and knowledge including Microsoft office products and BMS operating programs and schedules. Maintain safe and secure work environment by following safety standards. Manage supplies necessary for assigned installation projects and back stock. Maintain records with detailed documentation of installations, inspections, and service. Keep up to date on job knowledge by reading and comprehending technical publications as necessary. Primary duties and responsibilities include, but are not limited to, the following:Īnalyze facility fire and life safety requirements.
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